– You can use the OWA or MacMail email for the time being until a fix is released. We have 3 potential options for a work around until the new update is released. Within the forum there is a suggestion from Microsoft Program Management to update a newer release, which will apparently attempt alleviate some of the issues, however not entirely, to ensure you can work effectively please contact our Helpdesk if you are experiencing problems. It would appear from reviews this was possibly a known issue during the beta testing of the OS back in July. Any Office 2016 apps that you utilise for your day to day tasks will be affected by this and we therefore strongly recommend that if you run Mac systems do not upgrade at present. Some reports are that it only occurs when 2 or more Office 2016 apps are run simultaneously. As soon as one crashes the others follow suit. Some apps will crash whilst in use and others will be affected as they are coming out of sleep. Though Outlook appears to be causing the main issues.
A new version of the operating system for the Mac OS X 10.11 El Capitan was launched at the end of September however the new update causes Microsoft to crash and as yet there is no time frame for a fix.Ī thread on the Office for Mac Support forum and also reviews from experts has revealed a mass of problems surrounding Outlook, Excel and Word.
